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"I followed several online courses on Customerfit platform and really liked that they were full of practical examples, tools and templates that are easily adjustable. I thought I know a thing or two about being customer-centric, yet this taught me what customer centricity TRULY is."
Simona Augulyte, Customer Engagement Lead - NN International
We consider it an IKEA-style solution to customer experience management
A set of do-it-yourself toolkits that contain everything you need to overcome your most important CX challenges, and profit from the smiles you create.
Check this short video to learn more about our vision, and how to navigate this world of free training, templates, weekly workouts and more.
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"Customerfit is delightfully easy to use. Just follow the step-by-step process, the tangible (B2B) examples, and - most importantly - the advice on how to implement with your own teams."
Sylvia Van Cauteren, Marketing Director, Brightfish (member of Kinepolis Group)
Each includes video training, tools, templates, meeting agendas, scripts, and customizable PowerPoint slides.
Whether you're with a large corporation, a start-up, a small business, or a consultancy, the Customerfit Academy offers practical CX knowledge for everyone.
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“The value of the content is fantastic, and the structure is so well built that everything is logical and straightforward. The great thing is that you gave me tools to support my projects to my management. Moreover, you gave me new ideas on how to better address customer experience and how to show its value to the stakeholders and so - getting them more involved.”
— Cornelia Mihaela, Enterprise Customer Experience Manager, Bitdefender
Then join us today
The Customerfit Academy contains the knowledge of 30 years in CX, influencing the experience of over 500 million customers worldwide...
3 years of R&D developing a complete set of do-it-yourself implementation packs ...
And input from 1000+ customer champions in 30 countries...
For enterprise clients, we've licensed this exact content for €75K/year.
But now we're giving it away for free. No strings. No surprises. No spam.
Keeping our know-how behind a paywall isn't the best way to get there.
So we'll give you everything you need to better measure, manage and monetise your customer experience. Nudge you along with weekly email workouts and even provide free group coaching when you get stuck.
If you like what you see, perhaps you'll also work with us in other ways.
But even if you don't, we hope that our contribution helps you to create more customer smiles, and turn them into cash.
Shall we do this?
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Join the Customerfit Movement
Right away, you'll get free access to the premium training, tools, and templates we've used in six-figure consulting engagements.
Also, you'll get additional guidance through weekly CX emails and free bi-weekly coaching calls.
It's the next best thing to having us on-hand as your coaches and consultants.
We can't wait to see what you do with The Customerfit Academy.
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