Click here to discover our new programme Monetise the Customer Experience and turn customer smiles into cash.

Build your own customer experience programme

The faster, better and cheaper route to customer experience management

Keynotes & master classes

Speeches and work sessions to inspire and help your people become customer champions.

Customerfit Academy

'Do-it-yourself' toolkits & personal coaching to tackle your top customer experience challenges.

Performance programmes

Align your leadership team on a common roadmap to customer experience excellence.

Client testimonials

Every company will tell you how great they are. We prefer to let our customers do the talking.

Deloitte Accountancy on Customerfit

Since 2018, Deloitte Accountancy Belgium has worked with Customerfit.

Our coaches helped the company develop a three year roadmap to take its customer experience management capabilities to an even higher level. Building on the Customerfit Academy, this roadmap is now being implemented.

One customer fitness sprint at a time.

More customer comments

"Customerfit is a system that works. That gets people talking the same language. That identifies the gaps to make a business consistently good in being customer-centric."

Pedro Almeida, Director, Strategic Marketing, Wireco WorldGroup

"We did the Customerfit with a large x-functional group and were positively surprised how easy it works. The results were delivered and presented in a clear and actionable format and helped us on our CX journey."

Lisa Kuhr, Director Consumer Operations, adidas

"It is not often you get to work with partners that really understand customer centricity. Customerfit shows the team's experience and their ability to deliver a clear practical for all approach."

Malcolm Stamper, Head of Corporate Brand, Etex Group

"Customerfit is delightfully easy to use. Just follow the step-by-step process, the tangible (B2B) examples, and - most importantly - the advice on how to implement with your own teams."

Sylvia Van Cauteren, Marketing Director, Brightfish (member of Kinepolis Group)

Meet your Customerfit coach

Book a quick call to discover how we can help you level up your customer's experience.

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